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The Alpha of Listening

Two days ago, I got this letter from a person who had attended a listening workshop I conducted for the Gates Scholars Program at Cambridge University in the UK. “I am really grateful for what I learned in the Cambridge workshop. After I came back [home], with plans to put what I had learned into my professional practice, the opportunity to use what I had learned and practiced came to me in a way that I could have never imagined. My good friend had received some bad news and panicked. When I was called, I was told they were standing on top of a building and was planning on jumping to end their life. The authorities allowed me to go be near them and talk with them. I actually did very lit

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